Shipping policy
Welcome to TARINA BOUTIQUE! We aim to provide you with the best shipping options, no matter where you live. This Shipping Policy outlines how we handle shipping for the products purchased from our website.
1. Order Processing
a. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
b. Order Verification
- All orders are subject to verification and approval before shipping.
- We may contact you for additional information if needed.
2. Shipping Rates and Delivery Estimates
a. Domestic Shipping
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping method chosen.
b. International Shipping
- We offer international shipping to select countries. Shipping times vary based on the destination.
- Standard International Shipping: 10-20 business days
- Express International Shipping: 5-10 business days
Shipping charges for international orders will be calculated and displayed at checkout.
c. Shipping Carriers
- We use reliable shipping carriers to ensure your order reaches you safely and on time. Carriers may include [Insert Carrier Names e.g., DHL, FedEx, UPS, India Post].
3. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain items may be subject to additional shipping restrictions due to their size, weight, or nature.
4. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the provided tracking number through the carrier's website.
5. Delivery Issues
a. Delayed or Lost Packages
- If your order is delayed or lost during transit, please contact us at 7003482424 or WhatsApp us at 9830950020.
- We will work with the carrier to resolve the issue and keep you informed of any updates.
b. Incorrect Shipping Address
- Ensure that all shipping information is correct at the time of order placement.
- TARINA BOUTIQUE is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
- If an order is returned to us due to an incorrect address, we will contact you to arrange for reshipment. Additional shipping charges may apply.
6. Customs, Duties, and Taxes
- TARINA BOUTIQUE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
- International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
7. Damaged or Missing Items
- If you receive your order and it is damaged or items are missing, please contact us immediately at 7003482424 or WhatsApp us at 9830950020.
- Provide your order number, photos of the damaged items, and any other relevant information.
- We will investigate the issue and work to resolve it promptly.
8. Contact Information
For any questions or concerns about our Shipping Policy, please contact us:
Customer Care No: 7003482424
WhatsApp No: 9830950020
Address: TARINA BOUTIQUE - B7/30(S) P.O. – KALYANI District – NADIA WEST BENGAL PIN – 741235
